ThrivePact, a Season Five Brand

Privacy Policy

This Privacy Policy explains how ThrivePact collects, uses, and shares information when you use our website and app.

Information We Collect

  • Account data like your name, email, password, and profile details.
  • Challenge data including goals, progress, check-ins, and media you upload.
  • Usage data such as device information, IP address, and interactions with the app.
  • Payment data handled by our payment processor (we do not store full card details).

How We Use Information

  • Provide, personalize, and improve ThrivePact.
  • Process subscriptions, billing, and support requests.
  • Send essential account or service updates.
  • Protect our community and prevent fraud or abuse.

How We Share Information

We share information only as needed to operate the service, such as with hosting providers, analytics partners, and payment processors. We may also share information to comply with legal obligations or to protect the rights and safety of ThrivePact and our users. We never sell your personal information.

SMS Communications

Your mobile number and SMS consent data are not shared with third parties for marketing or promotional purposes. We may share this information only with service providers that support operational needs such as message delivery.

Data Retention

We keep your information for as long as your account is active or as needed to provide the service. You can request deletion of your account and data at any time.

Your Choices

You can update your profile details in the app, opt out of non-essential communications, and request access or deletion of your data by contacting us.

Security

We use reasonable safeguards to protect your data, but no method of transmission or storage is 100% secure.

Children's Privacy

ThrivePact is not intended for children under 13, and we do not knowingly collect their personal information.

Changes

We may update this policy from time to time. If we make material changes, we'll notify you through the app or by email.

Contact Us

Questions about privacy? Email us at support@thrivepact.co.

Related Documents

Review our Terms of Service and SMS Consent details.